Fiesta Americana Hacienda San Antonio El Puente Resort & Spa, Cuernavaca
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Key details
About Resort
Reforma 2 Fraccionamiento Real Del Puente,
Cuernavaca,
Mexico,
62790,
Morelos
-
Near the Aquatic Park Water Eye Temixco
Perfect
8.8
8.9
/10
4.5
4.5
/5
Loved by guests
Comfortable beds
Spacious bathroom
Nice gardens
Attentive staff
"It is one of the best hotels I have ever been just looking at the gardens you feel such peace and tranquility."
Maps581659 from Mexico
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"This hotel was AMAZING! We came to visit family in town and stayed at this hotel."
Jorge
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"Awesome surroundings and pool area."
Mats from Sweden
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Fiesta Americana Hacienda San Antonio El Puente Resort & Spa is a 5-star Cuernavaca hotel featuring a blend of colonial charm and modern amenities. Key offerings include two heated outdoor pools and a relaxing spa. This property is well-situated for visits to notable attractions, including the Robert Brady Museum and Jardines de México.
Rooms & Amenities
Fiesta Americana offers 148 rooms that capture the essence of an elegant hacienda, decorated with period furniture and tile floors. Each room includes air conditioning, HD Smart TV, minibar, and complimentary Wi-Fi. Private balconies enhance the experience with views of the gardens or original hacienda structure.
Dining Options
On-site dining includes a restaurant serving typical Mexican and international dishes, alongside 24-hour room service. Guests can relax at the cozy lobby bar or Starbucks located within the premises. The setting reflects colonial influences, providing a unique dining atmosphere.
Leisure Facilities
The resort features a spa offering personalized wellness treatments and two heated outdoor pools for relaxation. Recreational options include a children's pool and jacuzzi. The landscaped gardens provide a serene environment and an ideal place for walks and relaxation.
Events & Local Attractions
Fiesta Americana provides event spaces with a perfect blend of colonial architecture and modern amenities for business and social gatherings. Nearby attractions include the archaeological zone of Xochicalco and the largest flower gardens in the world, Jardines de México. The property is dog-friendly, welcoming guests and their pets with special amenities.
Must-do experiences
Visit the Robert Brady Museum for incredible art and history.
Don't miss trying enchiladas de mole at Casa de Mañana.
Explore the lush gardens of Jardín Borda, a hidden oasis.
Experience local life at Cuernavaca's bustling Mercado 3 de Mayo.
Take a day trip to the archaeological site of Tepozteco.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Two Double Beds
2 persons
30 m²
2 Double beds
Shower
Coffee machine
room details
Deluxe King Room
2 persons
40 m²
1 King-size bed
Shower
Coffee machine
room details
Junior Suite King
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Double Room
2 persons
40 m²
2 Double beds
Shower
Coffee machine
room details
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Getting around
Explore a range of transportation options for your spa getaway
City Centre
Cuernavaca
14.0
km
Airports
Benito Juarez International (MEX)
100.7
km
Lic. Adolfo Lopez Mateos International (TLC)
108.0
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Billiard tables
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Location
Reforma 2 Fraccionamiento Real Del Puente,
Cuernavaca,
Mexico,
62790,
Morelos
Map view
Reforma 2 Fraccionamiento Real Del Puente,
Cuernavaca,
Mexico,
62790,
Morelos
City landmarks
Square
Centro
1.5
km
Landmark
Balneario Campestre Xochitepec
2.3
km
University
Tecnologico de Monterrey in Cuernavaca
2.6
km
Spa Centre
Balneario San Ramon
3.2
km
Zoo
Bungalows Zoviq
3.4
km
Park
Temazcal Zoviq Park
3.7
km
Landmark
Aquatic Park Water Eye Temixco
4.2
km
Landmark
Balneario Ojo de Agua
4.2
km
Mall
Plaza Solaz Temixco
4.8
km
Store
Chedraui Temixco
4.8
km
Landmark
Ex Hacienda de Temixco
5.6
km
Theme Park
Beraka Adventure Park
6.3
km
Nearby
Spa Centre
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
460 m
Restaurants
HUN Fondita Yucateca
60 m
Calle Republica de Nicaragua 65
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.8
8.8/10 based on 716 reviews
Chris
United States,
March
2025
7.4/10
The Hacienda is a beautiful property that has been well maintained, with gorgeous gardens and ample walking spaces. However, the overall experience is marred by inconsistent service, issues with room amenities, and a dining experience that falls short of expectations. While the ambiance is delightful, improvements are needed to enhance both the relaxing experience and service quality.
Rooms
The rooms were basic and facing a wall, lacking amenities like extra coffee pods and bottled water. Rating: 6/10
Service
Service lacked attention, with room service being slow and indifferent, leading to a disappointing overall experience. Rating: 4/10
Location
The location is picturesque with beautiful gardens, making it a lovely setting. However, access can be confusing. Rating: 7/10
Dining
Dining was a challenge; there were issues with orders and the food quality was poor, leading to disappointment. Rating: 3/10
Facilities
The facilities included nice gardens and two pools, but one particular issue was kids using the jacuzzi area, which disrupted the relaxing environment. Rating: 6/10
Louis
United States,
December
2024
6.6/10
We had a lovely family getaway at this hotel, especially with our dog who was welcome to explore the grounds without restrictions. The staff was excellent and very helpful. However, there were some frustrations with service issues like room service and maintenance that could really dampen the experience. Overall, it's a beautiful place that just needs a bit better management.
Rooms
7.0
Our room had a nice view of the garden and was spacious, but it felt a bit dark at times.
Service
6.0
The personnel was excellent and very helpful; however, we faced some issues, such as slow room service and maintenance that took a while.
Location
7.0
The hotel grounds are stunning and give a 'park-like' feel, but it's somewhat isolated with not much nearby.
Dining
5.0
The food was serviceable but could be improved - the buffet was average and room service wasn't worth the price.
Facilities
8.0
The pool area is nice and well-kept, although dogs are not allowed to swim, they can be nearby.
Hugh
United States,
December
2024
6.0/10
I had a mixed experience at this hotel. The grounds are stunning and well-kept, with lovely gardens and inviting pools. However, the rooms were quite dark, and I found the food options underwhelming. While the staff were nice, the service could definitely be improved. It seems like the hotel is in need of some updates to match the beautiful surroundings.
Rooms
6.0
The rooms were spacious but lacked adequate lighting, making them feel a bit gloomy.
Service
5.0
The staff overall were polite, but I found them to be somewhat unhelpful when addressing concerns.
Location
7.0
The hotel is set in a beautiful area, which is perfect for relaxation, but it feels isolated with few options nearby.
Dining
5.0
The food options were limited and not very impressive; the buffet was average at best.
Facilities
8.0
The property has lovely pools and well-maintained gardens that add to the charm of the hotel.
Jimmy
United States,
October
2024
9.0/10
Our stay at the resort was a remarkable getaway, especially since we could bring our dog along and enjoy the beautiful grounds together. The level of service was outstanding, making our experience even nicer. However, we faced some challenges with noise from a barking dog in a nearby room, which was quite disruptive. Overall, it's a pet-friendly resort that offers a unique experience in a serene environment, but the noise could be an issue for some guests.
Rooms
8.0
The accommodations were spacious and well-equipped, perfect for our needs but lacked some charm compared to the exquisite surroundings.
Service
10.0
The service was excellent, with staff always available to assist and speak English when needed, enhancing our experience.
Location
10.0
The setting is truly picturesque with exquisite gardens and well-maintained grounds, making it feel like a luxurious escape.
Dining
9.0
Dining was a highlight, with delicious options and a great selection of wines that complemented our meals well.
Facilities
8.0
The resort features beautiful gardens and outdoor areas that add to the relaxation and enjoyment of the stay, although the amenities could be better managed during busy times.
Joseph
United States,
October
2024
5.8/10
I had a mixed experience at this resort. The property is stunning and well-maintained with beautiful gardens and pools. However, there were several issues with the service and dining options that left much to be desired. Overall, it felt like a nice place, but some improvements are definitely needed.
Rooms
7.0
The rooms were spacious and appeared clean, but lacked some personal touches and maintenance. They felt a bit sterile and left me wanting more comfort.
Service
5.0
Service was hit or miss. While some staff were friendly, there were times when I felt ignored, especially when asking for assistance with the car charging. Overall, it could use a bit more attentiveness.
Location
6.0
The location is beautiful with well-kept gardens, but it's quite remote. If you want to eat outside the resort, you're going to need to drive.
Dining
5.0
Dining was a challenge; the limited menu options were disappointing, and the quality of the food did not meet my expectations. I had to send back a couple of dishes.
Facilities
7.0
The facilities, especially the pools, are large and inviting. However, I wish there were more dining choices available on-site.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of US$25 per person per day.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of floors:
7
Number of rooms:
147
Former name
fiesta americana hacienda san antonio el puenta cuernavaca
FAQs
About Fiesta Americana Hacienda San Antonio El Puente Resort & Spa
What time is check-in and check-out at Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
Is parking available at Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
Private parking is available on-site for free.
What are the room amenities at Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
Rooms feature air conditioning, a flat-screen TV, coffee makers, and luxury amenities.
How far is Fiesta Americana Hacienda San Antonio El Puente Resort & Spa from Benito Juarez International Airport?
The hotel is located 100 km from Benito Juarez International Airport.
What dining options are available at Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
The hotel features La Distral Restaurant serving Mexican and international cuisine, along with a stylish bar.
What recreational facilities are available at Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
The hotel offers two heated outdoor pools, a spa and wellness center, and a fitness center.
Is breakfast available at Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
Breakfast is available for an additional charge of 25 USD.
What activities can guests enjoy at Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
Guests can enjoy billiards, golf, and spa treatments on-site.
What is the approximate distance to the city center from Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
The hotel is approximately 20 minutes' drive from Cuernavaca city center.
Is there Wi-Fi available at Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
Free Wi-Fi is available throughout the property.
What special amenities are offered for guests at Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
The hotel offers personalized spa treatments, outdoor lounging areas, and a children's menu.
What local attractions are near Fiesta Americana Hacienda San Antonio El Puente Resort & Spa?
Nearby attractions include Jardines de México and the Robert Brady Museum.